Why isn't my Certificate of Completion showing up?

To qualify for a certificate, online courses must meet the following criteria:

  • 15 minutes or longer
  • Track modules watched and/or contain a post-test or quiz
  • Completed within 1 year of registration

To access your certificate, visit the My Training page, find the course, and click on the More Details option.

Certificates for eligible on-demand courses are available on the Accounts & History page immediately upon successful completion.  For live seminars, please allow 10 days after your event has ended for your certificate to be available at https://www.pryor.com/certificate.


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