Why is my serial number not activating my product?

You may need to try completely uninstalling the product from your system.

Please right-click the shortcut from your desktop and select delete from the drop-down menu.

1.  Left-click the Start Menu and left-click Computer.
2.  Double-click the Local Disk (C:) folder.
3.  Double-click the Program Files (x86) folder.
4.  Double-click the CareerTrack folder.
5.  Right-click the folder with the program name and select Delete from the drop-down menu.
6.  Right-click the .exe file with the product name and select Delete from the drop-down menu.

1.  Now, double-click the local disk (C:) folder again.
2.  Double-click the Users folder.
3.  Double-click the Public folder.
4.  Double-click the Ticket folder.
5.  Right-click the product name.
6.  Select Delete from the drop-down menu.

Now reboot your computer and attempt the installation again.

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